Ticket Refund Policy
Last updated: 29 September 2026
Tickets are $10 per person, sold through Humanitix. Here's what happens if plans change.
If you can't make it
- Up to 7 days before the market: request a refund through your Humanitix confirmation email and we'll refund the $10 ticket price. Humanitix's booking fee isn't refundable.
- Less than 7 days before: we can't refund, but you can give your ticket to a friend. Change the name on it through Humanitix, free, any time up to the day.
If we cancel or postpone
- Cancelled: you get a full refund, booking fee included. You don't need to do anything; it goes back to the card you paid with.
- Postponed: your ticket is valid for the new date. If the new date doesn't work for you, ask for a full refund within 7 days of us announcing it.
- Big changes: if we change the venue to somewhere much further away, or the market is significantly different from what we advertised, you can ask for a refund.
Entry conditions
The market is strictly 18+. Bring photo ID; we may check it at the door. We won't refund tickets if:
- you can't show ID when asked, or you're under 18
- you're refused entry or asked to leave for breaking our Code of Conduct (for example, touching people or products without asking, or taking photos of people without consent)
Your rights
Nothing in this policy takes away your rights under the Consumer Guarantees Act 1993 or the Fair Trading Act 1986.
Questions
Email comein@curiousadultmarket.co.nz. We reply within 1 day.
